Effective Date: 18-04-2026
Last Updated: 18-04-2026

1. Introduction

Arogyacore Healthtech Private Limited (“Arogyagpt”, “we”, “our”, or “us”) is committed to protecting the privacy and security of users (“you”, “your”). This Privacy Policy explains how we collect, use, store, process, and protect your personal and health-related data when you access or use our platform, including our mobile application, website, and related services (“Platform”).

This policy is designed in compliance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act), Information Technology Act, 2000, and relevant healthcare guidelines.

2. Nature of the Platform

Arogyagpt is a digital health support platform that provides informational guidance based on user inputs. It does not provide medical diagnosis, treatment, or prescription. All outputs are for informational purposes only and should not be considered a substitute for professional medical advice.

3. Information We Collect

3.1 Personal Information

• Name, age, gender
• Phone number, email address
• Location (if provided)

3.2 Health-Related Information (Sensitive Personal Data)

• Symptoms entered by the user
• Medical history (if provided)
• Uploaded reports, prescriptions, lab results

3.3 Technical Information

• Device information
• IP address
• App usage data and logs

4. Purpose of Data Collection

We collect and process your data for the following purposes:

• To provide symptom-based health guidance
• To store and manage your digital health records
• To improve platform functionality and user experience
• To ensure safety through appropriate health alerts
• To comply with legal and regulatory obligations

We process data only for specific, lawful, and clearly defined purposes in accordance with the DPDP Act.

5. User Consent

By using the Platform, you provide explicit consent for the collection and processing of your personal and health data.

• Consent is obtained at the time of registration or data submission
• You may withdraw consent at any time by contacting us

6. Data Storage and Security

We implement appropriate technical and organizational measures to protect your data, including:

• Encryption of sensitive data
• Secure cloud infrastructure (e.g., Firebase)
• Access control and authentication mechanisms
• Regular monitoring and security audits

Despite our efforts, no system is completely secure, and we cannot guarantee absolute security.

7. Data Sharing and Disclosure

We do not sell your personal data. We may share your data only in the following cases:

• With healthcare professionals or partners (only with your consent)
• With service providers (cloud hosting, analytics) under strict confidentiality
• When required by law or government authorities

8. Data Retention

We retain your data only for as long as necessary for:

• Providing services
• Legal compliance
• Resolving disputes

Users may request deletion of their data at any time.

9. User Rights (Under DPDP Act, 2023)

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Withdraw consent
• Grievance redressal

To exercise these rights, contact us at: arogyagpt@gmail.com

10. Children’s Privacy

The Platform is not intended for individuals under 18 years without parental or guardian consent. If we become aware of unauthorized data collection from minors, we will take steps to delete such data.

11. Cookies and Tracking Technologies

We may use cookies or similar technologies to enhance user experience and analyze platform usage. Users may control cookie preferences through their browser settings.

12. Third-Party Services

Our Platform may integrate with third-party services (e.g., Firebase). These services may collect data in accordance with their own privacy policies. We are not responsible for third-party practices.

13. Limitation of Liability

Arogyagpt provides informational guidance only. We are not liable for:

• Medical decisions taken based on platform outputs
• Any direct or indirect damages arising from usage

Users are advised to consult qualified healthcare professionals.

14. Updates to This Policy

We may update this Privacy Policy from time to time. Users will be notified of significant changes through the Platform. Continued use of the Platform constitutes acceptance of the updated policy.

15. Grievance Officer

In compliance with applicable laws, you may contact our Grievance Officer:

Name: Arogyacore Healthtech Private Limited
Email: arogyagpt@gmail.com
Address: 1194/2 Pakka Pul Putlighar Mirzapur

16. Contact Us

For any questions or concerns regarding this Privacy Policy, contact:

Email: arogyagpt@gmail.com
Company: Arogyacore Healthtech Private Limited