Effective Date: 17 October 2025

Company: Arogyacore Healthtech Pvt. Ltd.
Brand Name: Arogyagpt
Website: www.arogyagpt.shop
Registered Office: Kanpur, Uttar Pradesh, India

1. Introduction

Welcome to Arogyagpt, operated by Arogyacore Healthtech Pvt. Ltd. (“Company”, “we”, “our”, “us”). This Privacy Policy explains how we collect, use, store, and protect your personal and medical information when you use our website, chatbot, and related digital healthcare services.

By using Arogyagpt, you consent to the collection and use of your data as described in this policy.

Our Privacy Promise

Arogyagpt ensures the privacy and security of your health data in full compliance with Indian and international standards. We never sell or misuse your data.

2. Scope of this Policy

This policy applies to:

• All visitors and registered users of www.arogyagpt.shop
• Our web and mobile applications
• Any AI-based interaction or telemedicine services provided under the Arogyagpt platform.

3. Information We Collect

We collect information in three primary categories:

(a) Personal Information

• Name, email address, phone number, gender, date of birth
• Login credentials and authentication data

(b) Health & Medical Information

• Symptoms, health queries, uploaded prescriptions, medical history, diagnostic reports, and consultation data shared through the platform
• Data generated by our AI chatbot or connected health devices

(c) Technical & Usage Data

• Device type, IP address, browser type, and operating system
• Pages visited, time spent, and cookies preferences

4. How We Use Your Information

We use collected data for the following lawful purposes:

• Healthcare Delivery: To provide AI-driven health assessments, connect you with doctors, and manage consultations.
• Personalization: To customize recommendations, reminders, and health insights.
• Diagnostics & Medicine Services: To facilitate booking, delivery, and report sharing.
• Research & AI Improvement: To improve the accuracy of our AI models using anonymized data.
• Legal & Compliance: To meet regulatory obligations under the Digital Personal Data Protection Act, 2023 and Ayushman Bharat Digital Mission (ABDM) standards.

5. Data Processing and Storage

• All data is stored securely on encrypted cloud servers located in India.
• Health records are encrypted using AES-256 encryption and transmitted via SSL/TLS protocols.
• Sensitive health information is not used for marketing or shared with third parties without your consent.
• Only anonymized and aggregated data may be used for analytics or AI training.

6. Consent and User Rights

By using our platform, you provide explicit consent for data collection and processing for healthcare purposes.

Under applicable Indian law, you have the right to:

• Access and review your personal data
• Correct inaccurate information
• Withdraw consent and delete your account
• Request data portability or limitation of processing

To exercise these rights, please email privacy@arogyagpt.shop.

7. Data Sharing and Disclosure

We do not sell or rent your data. We may share data only in the following limited circumstances:

• With registered doctors, pharmacies, and diagnostic partners strictly for patient care purposes.
• With authorized regulatory bodies when required by law.
• With technical service providers (e.g., cloud hosting, analytics) under strict confidentiality agreements.

All partners must adhere to HIPAA-equivalent privacy and security standards.

8. Cookies and Tracking Technologies

We use cookies to improve website functionality, user experience, and analytics. You can manage or disable cookies through your browser settings, but some features may not work properly if disabled.

9. Children’s Privacy

Arogyagpt does not knowingly collect personal data from individuals under 16 years of age. If you are a parent or guardian and believe your child’s data has been collected, please contact us immediately at privacy@arogyagpt.shop for removal.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices and encourage you to review their respective policies.

11. Data Retention

We retain personal and health data only as long as necessary to fulfill the purpose for which it was collected or as required by law. When data is no longer needed, it is securely deleted or anonymized.

12. Security Measures

We employ industry-standard measures to safeguard your data, including:

• End-to-end encryption (AES-256)
• Secure authentication layers
• Access control and periodic audits
• Regular penetration testing of systems

Despite these measures, no system is 100% secure. We advise users to exercise caution when sharing personal data online.

13. International Data Transfers

We currently store and process all user data within India, ensuring full compliance with the Digital Personal Data Protection Act (DPDP Act, 2023).

14. Policy Updates

We may update this Privacy Policy periodically to reflect new regulations or product enhancements. The revised version will be posted on this page with the updated “Effective Date.”

15. Contact Us

For any privacy-related concerns, queries, or complaints, contact:

Arogyacore Healthtech Pvt. Ltd.
Email: privacy@arogyagpt.shop
Address: Kanpur, Uttar Pradesh, India