Effective Date: 17 October 2025
Company: Arogyacore Healthtech Pvt. Ltd.
Brand Name: Arogyagpt
Website: www.arogyagpt.shop
Registered Office: Kanpur, Uttar Pradesh, India

1. Acceptance of Terms

By accessing or using the website www.arogyagpt.shop, the Arogyagpt web application, chatbot, or any of our associated services (collectively referred to as “Services”), you agree to be bound by these Terms of Service (“Terms”), our Privacy Policy, and all applicable laws and regulations.

If you do not agree with these Terms, please do not access or use our Services.

2. About the Company

Arogyagpt is owned and operated by Arogyacore Healthtech Pvt. Ltd., a registered Indian company providing AI-powered healthcare information and teleconsultation facilitation services. We are a digital health platform, not a hospital, clinic, or emergency medical provider.

3. Eligibility

You must be:

• At least 18 years old, or accessing under the supervision of a guardian.
• A resident of India or a country where use of such digital healthcare services is lawful.

By using the platform, you represent that you have the legal capacity to agree to these Terms.

4. Nature of Services

Arogyagpt offers the following:

• AI Health Assistant: Chatbot-driven symptom guidance and general health awareness.
• Doctor Consultations: Digital connection between users and licensed medical professionals.
• Diagnostics & Pharmacy: Integration with third-party labs and pharmacies for convenience.
• Health Record Management: Secure upload and storage of prescriptions, test reports, and summaries.
• HerCare Women’s Health Module: Specialized AI support for women’s wellness.

5. User Responsibilities

You agree to:

• Provide accurate and complete information when registering or using our Services.
• Maintain the confidentiality of your login credentials.
• Use the platform for lawful, personal healthcare purposes only.
• Not misuse, hack, copy, or reverse-engineer any part of the website or its AI models.

6. Prohibited Conduct

You agree not to:

• Use the platform for emergency medical care or life-threatening conditions.
• Impersonate another person or provide false health data.
• Upload or distribute viruses, malware, or harmful code.
• Attempt to scrape or exploit AI-generated responses.
• Engage in harassment, abusive behavior, or share obscene content.

7. Medical Disclaimer

The AI-generated responses are for informational and educational purposes only. The platform’s role is to assist, not substitute qualified medical professionals. The company does not assume liability for clinical outcomes resulting from self-diagnosis or misinterpretation of AI responses.

In case of medical emergencies, call your local emergency number (e.g., 112 in India) or visit the nearest hospital.

8. Teleconsultation Services

All consultations are conducted by licensed and verified doctors registered under the National Medical Commission (NMC). Arogyagpt acts only as a facilitator, providing digital connectivity and record management. Fees, prescriptions, and follow-ups are governed by respective doctor policies. You consent to digital prescriptions and the sharing of your records with your consulting doctor.

9. User Content and Health Records

By uploading or sharing medical information, you grant Arogyacore Healthtech a limited, revocable, and secure license to use that data for providing healthcare services and AI model improvement (in anonymized form). We retain no ownership of your personal health data, and all such records remain your property.

10. Data Privacy and Security

We value your privacy. All personal and medical data is handled in accordance with our Privacy Policy and the Digital Personal Data Protection Act, 2023. Key protections include:

• AES-256 encryption for data storage.
• SSL/TLS secure transmission.
• Controlled access only to authorized healthcare professionals.

Please review our full Privacy Policy for detailed information.

11. Payments and Refunds

If you use paid services (doctor consultations, lab bookings, subscriptions, etc.):

• All payments are processed via secure, PCI-compliant gateways.
• Refunds (if applicable) are governed by the individual service provider’s policy.
• Subscription cancellations can be requested via support@arogyagpt.shop.

12. Intellectual Property Rights

All content on this platform — including trademarks, AI algorithms, designs, databases, code, and branding — is the intellectual property of Arogyacore Healthtech Pvt. Ltd. Unauthorized reproduction, distribution, or modification of our materials is strictly prohibited and may lead to legal action under Indian copyright and IT laws.

13. Limitation of Liability

To the fullest extent permitted by law: Arogyacore Healthtech is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our platform. We make no warranties regarding the accuracy, reliability, or completeness of AI outputs. Users are solely responsible for decisions made based on information provided by the AI or partner professionals.

14. Termination of Use

We may suspend or terminate user accounts at any time, without notice, if: The Terms are violated, misuse or fraudulent activity is detected, or required by regulatory authorities. Users may terminate their account anytime via profile settings or by contacting support@arogyagpt.shop.

15. Third-Party Links and Services

The platform may include links or integrations with third-party providers (labs, pharmacies, payment gateways). We are not responsible for their practices, and you should review their terms separately.

16. Indemnity Clause

You agree to indemnify and hold harmless Arogyacore Healthtech Pvt. Ltd., its directors, employees, and partners from any claims, damages, or liabilities arising from: misuse of the platform, violation of Terms, or incorrect or fraudulent data submission.

17. Modification of Terms

Arogyacore Healthtech reserves the right to modify, update, or amend these Terms at any time. Updated versions will be posted on this page with the “Effective Date.” Continued use of the platform after such updates constitutes your acceptance of the revised Terms.

18. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Kanpur, Uttar Pradesh.

19. Contact Us

For questions, concerns, or clarifications regarding these Terms, please contact:

Arogyacore Healthtech Pvt. Ltd.
📍 Kanpur, Uttar Pradesh, India
📧 support@arogyagpt.shop

Summary: By using Arogyagpt, you agree to our Terms of Service and Privacy Policy. Our AI is designed for guidance, not diagnosis. In emergencies, please contact a licensed doctor or hospital immediately.